Shipping policy

1. Order Processing Time

  • All orders are processed within 1–3 business days after payment is confirmed.

  • Orders placed after 6:00 PM (GMT-8:00 Los Angeles) will be processed the next business day.

  • Please note: Processing times do not include weekends or public holidays.

2. Shipping Destinations & Estimated Delivery Times
We currently ship to the following regions:

  • United States, Canada, Mexico
    Processing: 1–3 business days
    Transit: 7–12 business days
    Total Estimated Delivery: 8–15 business days

  • Australia, New Zealand
    Processing: 1–3 business days
    Transit: 5–10 business days
    Total Estimated Delivery: 6–13 business days

  • Europe
    Processing: 1–3 business days
    Transit: 5–10 business days
    Total Estimated Delivery: 6–13 business days

3. Shipping Rates

  • A flat shipping fee of USD 7.99 applies to all orders.

4. Shipping Carriers
We use trusted carriers including FedEx, UPS, and DHL.
Tracking numbers will be provided via email once your order has shipped.

5. Incorrect Shipping Address
Please ensure that your shipping address is accurate before placing your order.

  • If a shipment is returned to us due to an incorrect or incomplete shipping address, a USD 7.99 re-delivery fee will be charged.

  • If you need to update your address or have any questions, please contact us as soon as possible at support@popuphappy.com.

6. Delays & Exceptions

  • Delivery times are estimates and may be affected by factors outside our control (e.g., customs delays, extreme weather).

  • We are not responsible for delays caused by incorrect shipping information provided by the customer.

7. Tax

Include tax in prices

8. Contact Us
If you have questions about your shipment, please contact:
Email: support@PopUpHappy.com